Terms and Conditions

1. Booking
Following receipt of the completed booking form and the appropriate payment, confirmations of reservations will be sent out as soon as possible.
2. Security Deposit/Payment Procedure
A non refundable deposit of £200/$300 is payable on booking. This deposit will be set against your total villa booking e.g. if the villa booking is £900 and you have paid £200 as a deposit you will pay a final balance of £700. Final payment is required between 8 – 10 weeks prior to departure. Our management team in florida will request a credit card imprint as a security deposit (as is standard in the USA) as insurance against any loss or damage to the property or its contents, late departure from property, non return of keys, etc and any resultant costs will be taken from this credit card. Payment can accepted by personal cheque on request. If sending payment to our UK address from overseas, please allow sufficient time for delivery. For rental dates commencing within 6 weeks from your enquiry, we are not able to accept personal cheques from overseas renters. We can now also accept payment via PayPal. If you wish to pay by PayPal we will send you a Payment Request email when your booking is confirmed which will enable you to pay using your PayPal account safely and securely.
3. Cancellations
All cancellations must be made in writing and will be subject to the below listed charges. If the client does not pay the balance at the prescribed time, we reserve the right to cancel the booking. In this event, the deposit will be forfeited. In the unlikely event that circumstances beyond our control necessitate the cancellation of the rental arrangement, we reserve the right to cancel any bookings at any time and will only be liable to refund monies already paid by the client.Cancellation charges:- More than 8 weeks before rental period – 50% deposit forfeited. Between 4-8 weeks before rental period – 50% of total cost forfeited. Less than 28 days before rental period – 100% of total cost forfeited.
4. Force Majeure
We cannot accept, be responsible for or be liable in respect of loss, damage or changes cause by force majeure (e.g. strikes, fire, floods, closure of airports, weather conditions or other events beyond our control). Every effort will be made to provide similar suitable alternative accommodation. If no acceptable alternatives can be found of a similar property, rental costs will be reimbursed. Neither the owner or his agents will be under any further liability to the renter.
5. Hurricane / Storms
No refunds will be given unless: (a) The National Weather Services orders mandatory evacuation in a Tropical Storm/Hurricane warning area and/or; (b) a mandatory evacuation order has been given for the Tropical Storm/Hurricane warning area of residence of a vacationing guest. The day that the National Weather Services orders a mandatory evacuation order in a Tropical Storm/Hurricane warning area, we will refund: a. Any unused portion of rent from a guest currently registered; b. Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten their stay, to come in after the Hurricane Warning is lifted; and c. Any advance rents collected or deposited for a reservation that is scheduled to arrive during the Hurricane Warning period.
6. Check in and out
The property is available after 4pm on the day of arrival and must be vacated by 11am on the day of departure unless agreed previously with the owner.
7. Cleaning Charges
For rentals of less than 5 nights, an additional cleaning fee of $75 will be payable.
8. Management Agents
Should any problems occur, our local site management agents must be contacted immediately.
9. Children
Children should be supervised at all times by adults, especially in the vicinity of water.
10. Extra Beds
11. Cots and highchairs are available for hire from the onsite management team. The owners accept no responsibility or liability for the use of these items.
11. Smoking
No smoking is permitted within the house.
12. Pets
No pets are allowed in the house.
13. Liability
We do not accept any liability for injury, damage or loss caused by any reason or for any claim made as a result of this booking and/or the subsequent holiday. The client is responsible for taking out an adequate insurance policy(ies) to cover all risks. This waiver is also applicable to people visiting the property as guests of the client(s).
14. Third Party Liability
We also do not accept any liability for injury, damage or loss caused, or for any such claim by a third party as a consequence of actions by the client(s) and other people occupying the property during the period of the let.